Each year we conduct a staff satisfaction survey, giving colleagues a stronger voice. The survey explores how people feel about their role, the organisation and how communication and dialogue might be improved. Results are shared across the organisation, with each region developing an action plan to follow up on staff feedback.
Colin's Story
Colin has been a controller for 11 years, keeping our services in Jersey running smoothly and safely. He says every day is different in this job, which he loves.
Andres' Story
Andres spent a few years thinking about becoming a bus driver before he decided to go for it – and he has never looked back!
Peter's Story
Peter, who drives service buses in Jersey, loves getting to know our passengers, and took part in our 2015 Social Enterprise Champions programme.
Denise's Story
For Denise, being a driver is much more than just getting behind the wheel – she gets to know her passengers and sees what a difference our services make.
Martyn's Story
Martyn was looking for part-time work after he retired, and became a driver on our Dial-a-Ride service – a role he thoroughly enjoys.
Abiola's Story
Abiola went from a volunteer to a paid position, and helps keep our Learning Centre running
Elio's Story
Elio joined our team in Guernsey from Madeira, and after a few months cleaning buses he decided to get behind the wheel and become a driver.
Deborah and Laura's Story
There’s a real family feel in HCT Group – just ask Deborah and Laura, mum and daughter who work in our Leeds depot