Denise, bus driver, Bristol
For Denise, being a driver is much more than just getting behind the wheel – she gets to know her passengers and sees what a difference our services make.
‘I’ve been driving for HCT Group in Bristol for around 10 years. I started as a volunteer, but then a paid role came up and I decided to go for it. I drive on our Group Transport service and our Dial-a-Ride service.
‘Some people don’t go out from one week to the next, so they look forward to you coming. It’s nice getting to know passengers – some of them I’ve known for years.
‘We do day trips in summer – we go to Weston-Super-Mare, or garden centres, or Cheddar – and make a day of it. People make new friends on those trips, it’s lovely.
‘Day to day, we have a laugh and a joke. There’s a good team here in Bristol. If you’re thinking about applying…? I’d say go for it! It’s really rewarding.’