Car Club FAQs
Hiring an accessible car in Bristol - all you need to know
This page aims to answer some of the most frequently asked questions about Bristol Car Club. Either follow the links for a particular question or just scroll down the page. If you still have questions, please don’t hesitate to call us on 0117 902 0157.
Who can join Bristol Car Club?
How much does membership cost?
How do I join Bristol Car Club?
Do I need a special licence?
Is training available?
What types of vehicle are available?
What other types of equipment do vehicles come with?
How many seats and wheelchair spaces do the vehicles have?
What happens if I break down?
What about electric scooters?
Is this an accredited Car club?
Membership of Bristol Car Club is necessary before a vehicle can be hired. Membership is available to individuals, not-for-profit organisations, and companies. Members of Bristol Community Transport also confers membership of Bristol Car Club.
The fleet has been designed to carry wheelchair users, but it is not obligatory to use the vehicle for carrying wheelchair users.
There is no charge for joining Bristol Car Club.
To join, please complete a membership enquiry form here and we’ll send you a full membership pack – or call 0117 902 0157 for more details
No special driving licence or driving assessment is needed to use our car fleet. For insurance purposes, however, drivers must be aged at least 21 and have held a full licence for two years. Drivers will need to provide their driving licence (both parts if a photo licence) as well as identification before being able to hire a vehicle. This is all explained in detail when applying to join the Car Club.
Drivers will be shown how to use the passenger lift, wheelchair fixings and seatbelts for wheelchair users to help ensure the safe and comfortable carriage of passengers.
Vehicles are fitted with the following adaptations:
- Four point wheelchair securing system to ensure that the wheelchair is carried securely
- Lightweight ramp to enable wheelchair user to transfer to the car without leaving their wheelchair
- Full lap and diagonal passenger seatbelt for wheelchair user(s)
- Lowered vehicle floor for extra headroom and easier access
- Passenger lift
- Vehicles all carry a first aid kit and warning triangle.
- The vehicles are fitted with satellite navigation equipment (please ask if you'd like SatNav for your hire).
- Baby seats, child seats and child booster seats are also available.
We have designed our car fleet to provide maximum flexibility to meet the needs of those using the vehicles, as well as ensuring safe carriage of wheelchair users and other passengers.
Seating options include the ability to carry two wheelchairs in the same vehicle (with the wheelchair users being transported in their wheelchair) along with five other people.
The vehicles can be set up in a wide variety of configurations to meet a range of needs – as set out in the table below.
Each vehicle is covered by comprehensive breakdown cover, including the facility to return passengers (including wheelchair users). Full details are in the vehicle, and available on request.
Working with our colleagues at Bristol Shopmobility we can also make electric scooters available for hire. This provides maximum flexibility; use the car for transporting a wheelchair user to the destination and then use an electric scooter to get around once there.
Bristol Car Club has been granted "Full Accreditation" by Car Plus. BCT is a member of the Community Transport Association (UK) and provides training under both their MiDAS scheme for minibus drivers, and the PATS scheme as training for Passenger Assistants.
BCT is recognised Social Enterprise, and was the first organisation in Bristol to be awarded the Social Enterprise Mark.